Service & Support

Our Moto

Unmatched Service, Nationwide Reach, Guaranteed Uptime.


Medequips operates across 13 locations, spanning from Karachi to Gilgit, ensuring nationwide coverage for prompt customer response and efficient after-sales service for our medical equipment.

Renowned for our high-quality after-sales service, Medequips adheres to ISO 9001:2008, ISO 13485:2016, and other international and local regulatory and compliance standards essential for the medical equipment industry. Our operations comply with healthcare regulations, safety protocols, and manufacturer guidelines, ensuring the highest quality service and patient safety.

With a team of 300+ highly trained engineers, we invest heavily in their continuous professional development. Our engineers receive world-class factory training abroad, equipping them with the expertise needed to handle MRI machines, CT scanners, ultrasound systems, and Color Dopplers, ensuring they stay updated with the latest advancements.

Comprehensive Repair & Maintenance Services

Our well-equipped workshops provide specialized repair and maintenance services for:
1. Advanced Imaging Systems – MRI, CT scanners, and Angiography equipment.
2. X-ray/Fluroscopy Equipment – All types of X-ray machines.
3. Ultrasound & Cardiac Imaging – Ultrasound systems, Color Dopplers, and Echocardiography machines.
4. Radiotherapy Systems – Cobalt-60 radiotherapy equipment.
5. Robotic Radiosurgery – CyberKnife system maintenance.

Additionally, our teams conduct periodic preventive maintenance (PPM) as part of warranties and service contracts, ensuring optimal equipment performance, compliance, and longevity.

Installation & Turnkey Solutions

Our well-equipped workshops provide specialized repair and maintenance services for:
1. Advanced Imaging Systems – MRI, CT scanners, and Angiography equipment.
2. X-ray/Fluroscopy Equipment – All types of X-ray machines.
3. Ultrasound & Cardiac Imaging – Ultrasound systems, Color Dopplers, and Echocardiography machines.
4. Radiotherapy Systems – Cobalt-60 radiotherapy equipment.
5. Robotic Radiosurgery – CyberKnife system maintenance.

Additionally, our teams conduct periodic preventive maintenance (PPM) as part of warranties and service contracts, ensuring optimal equipment performance, compliance, and longevity.

Commitment to Spare Parts & Quality Assurance

To minimize downtime, Medequips maintains a strategic spare parts inventory at key regional offices, reducing waiting times and guaranteeing 95% uptime for all supported equipment. Spare parts are managed systematically for safety, traceability, and quick access, with continuous updates and replenishments.

Our engineers are also equipped with state-of-the-art testing tools, which are calibrated annually to maintain the highest standards of accuracy and reliability in service.

With a relentless commitment to excellence, innovation, and regulatory compliance, Medequips continues to be Pakistan’s trusted partner for cutting-edge medical equipment solutions.

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